Returns and Exchanges

RETURNS & EXCHANGES

Proof of purchase and original packaging are required to be eligible for returns/exchanges. Once received, your new order will ship within 1-2 weeks or you will be issued a refund including a confirmation email of the cancellation of your order.

Requirements for Returns and Exchanges:

  • Returns must be in brand new condition, with original packaging and proof of purchase.
  • Returns must be postmarked for return within 15 days of the original delivery to you.
  • You will be responsible for paying the shipping costs associated with returning an item. We recommend using a trackable shipping service.
  • You will be issued a refund including a confirmation email of your order within 1-2 weeks after we receive your return.
  • For inquiries regarding an exchange, please contact returns@darmati.com

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